Q1: How do I find my size?

Each Soulgrow369 product includes its own size chart on the product page. Check the size chart on the item you are purchasing for the most accurate fit.

Q2: How do I care for my items?

Care guidance varies by product. Each item includes its own care instructions on the product page. Check the care section on the item you are purchasing for the most accurate details.

Q3: When will my order ship?

All Soulgrow369 items are made to order. Production and delivery timelines vary by item. Please check our Shipping Policy for the current delivery windows before you purchase. If any item has a timeline outside of what is listed in our Shipping Policy, it will be noted directly in that product’s description.

Q4: What is your return policy?

All Soulgrow369 items are made to order, so all sales are final. We will replace the item. If your order arrives damaged or defective, please see our Return Policy or email shop@soulgrow369.com.

Q5: How can I track my order?

A tracking link is sent to your email as soon as your order ships. Open the link anytime to view real-time delivery updates.

Q6: Do you ship internationally?

At this time, Soulgrow369 ships within the United States only.

Q7: How can I update or change my order?

Because every item is made to order, changes cannot be made once an order is submitted. Please review your cart and shipping details before checkout.